SBI Card Shares Digital Payment Safety Tips to Help Customers Prevent Online Fraud

Lucknow | June 25, 2026 :As digital payments become a part of everyday life, SBI Card has urged customers to adopt digital payment safety tips to stay protected from online fraud. The company says awareness and responsible financial habits remain the strongest defence against cybercriminals.

From shopping online to paying utility bills and booking travel, consumers now rely heavily on digital transactions. However, this growing convenience has also increased the risk of financial fraud.

Card and Internet Fraud Continue to Rise in India

According to the Reserve Bank of India (RBI) Annual Report 2025–26, card and internet fraud accounted for nearly 74% of all reported fraud cases in the country.

These incidents often lead to financial losses, inconvenience, and emotional stress. Therefore, financial institutions continue to strengthen their security systems while encouraging customers to stay alert.

SBI Card has invested in advanced technology, stronger security features, 24×7 live chat support, and customer awareness initiatives to improve digital payment safety.

Trust Will Shape the Future of Digital Payments

Commenting on the growing need for cybersecurity, Salila Pande, MD & CEO, SBI Card, said trust will define the future of digital payments and the credit card industry.

She added that while companies continue to improve security infrastructure and data protection, customers also play a key role in preventing fraud.

According to her, simple habits such as verifying communications, protecting personal information, and avoiding suspicious requests can significantly reduce the risk of online fraud.

Top 10 Digital Payment Safety Tips from SBI Card

1. Shop Only on Trusted Websites

Always buy products from official brand websites or trusted online marketplaces. Avoid clicking on unknown links shared through emails, SMS, or social media.

2. Download Apps Only from Official Stores

Install mobile applications only from verified app stores. Never download APK files or apps from unknown websites or unverified links.

3. Keep Personal Information Private

Never share your card number, PIN, OTP, CVV, or passwords with anyone. Genuine financial institutions never ask for these details.

4. Avoid Screen Sharing

Do not allow unknown people to access or view your mobile phone, laptop, or desktop through screen-sharing applications.

5. Watch Out for Phishing Scams

Fraudsters often send fake messages about blocked accounts, reward points, deliveries, tax notices, or penalties. Always verify such messages through official customer support.

6. Verify Calls from Bank Representatives

Scammers often pretend to be bank officials or customer care executives. If someone offers card upgrades, higher limits, or reward redemption, disconnect the call and contact the company directly.

7. Report Suspicious Activity Immediately

If you click on a suspicious link, install an unknown app, or notice an unauthorised transaction, block your card immediately and report the incident to your bank and cybercrime authorities.

8. Confirm Offers Before Making Payments

Be careful with unrealistic discounts, cashback offers, or reward redemption messages. Always verify offers directly with the company before making any payment.

9. Enable Transaction Alerts

Turn on SMS, email, and mobile app notifications for every card transaction. Regularly review your account and report any unusual activity without delay.

10. Use Strong and Unique Passwords

Create strong passwords and update them regularly. Use different passwords for banking, email, and social media accounts. Never share them with anyone.

Awareness Is the Best Protection Against Digital Fraud

SBI Card believes that technology alone cannot stop financial fraud. Instead, awareness, caution, and responsible financial behaviour create the strongest defence against cybercriminals.

As digital payments continue to grow across India, following these digital payment safety tips can help customers protect their money and personal information while enjoying a safe and secure payment experience.

Digital Payment Safety Tips Are Essential for Every Consumer

With online fraud becoming more sophisticated, customers must stay informed and alert. By following these digital payment safety tips, users can reduce financial risks and make digital transactions with greater confidence.

SBI Card continues to encourage customers to combine secure technology with smart financial habits to build a safer digital payment ecosystem across India.

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